About Us
Vanub Inc. - Company Profile
Vanub Inc. has been on a remarkable journey since its inception, evolving into a customer - centric enterprise dedicated to delivering quality products and reliable after - sales support. Its US headquarters, strategically located at 9667 Owensmouth Ave Suite 100, Chatsworth, CA 91311, serves as a hub for its North American operations.
Company's Development Milestones
The roots of Vanub Inc. can be traced back to 2004. In the early days, the company started as a small-scale operation, driven by a passion for electric fireplaces TV stands and thoughtfully crafted, multifunctional solid-wood furniture. The founders recognized a gap in the market for stylish yet affordable, energy-efficient home-heating solutions and well-designed, space-saving furnishings that could elevate everyday living without premium price tags.
In the following years, Vanub Inc. steadily grew, investing in research and development. This led to the launch of its first line of basic electric fireplaces and simple yet sturdy furniture pieces. These initial offerings were well-received across California, gradually building the company's reputation for quality.
As the demand for its products increased, Vanub Inc. expanded its production capabilities and distribution network. By 2012, the company had not only started serving a larger portion of California but also ventured into neighboring states across the West.During this growth spurt, Vanub Inc. also refined its product range, introducing features like more lifelike, adjustable LED flame effects, programmable thermostats with eco modes, quieter blower motors, and enhanced safety sensors for fireplaces and heaters—alongside furniture upgrades such as modular storage, soft-close hardware, and more durable finishes.
In recent years, with an eye on technological advancements and changing consumer preferences, Vanub Inc. has further diversified and upgraded its product portfolio. In the furniture segment, the company has embraced modern design trends while maintaining durability, resulting in pieces that blend seamlessly with various home decor styles.
Core Company Information
| Category | Details |
|---|---|
| US Headquarters Address | 9667 Owensmouth Ave Suite 100, Chatsworth, CA 91311 (A prime location in Chatsworth, California, enabling efficient logistics and regional customer service coverage) |
| Customer Support Contacts | - Toll - Free Phone: 888 - 275 - 3352 (Dedicated line for product inquiries, order assistance, and after - sales support) - Support Email: Support@vanub.com (For detailed queries, troubleshooting, and non - urgent service requests, with a commitment to timely responses) |
| Business Hours | Monday to Friday: 10:00 AM – 4:00 PM (GMT - 7 / Pacific Time) (Aligned with North American time zones to ensure accessibility for most domestic clients) |
Business Focus & Value Proposition
1. Product Specialization
Building on its long - standing expertise, Vanub Inc. specializes in premium home furnishings and heating solutions.
- Electric Fireplaces: The company offers a wide range of electric fireplaces, including wall - mounted, recessed, and insert - style options. Some are integrated into TV stands, providing both warmth and a stylish focal point. All fireplaces are equipped with advanced features such as overheat protection, multiple heating levels (e.g., 750W and 1500W), and customizable flame colors (e.g., blue, orange, purple) and brightness levels.
- Large - Medium Furniture: Vanub Inc. crafts durable and aesthetically versatile large - medium furniture pieces. This includes farmhouse - style TV consoles with planked tops and saw - cut mullions, storage cabinets, and multifunctional living room furniture. These pieces are designed to not only enhance the functionality of living spaces but also add a touch of style, whether it's a modern, rustic, or contemporary decor.
2. Customer - Centric Services
- Dedicated Support: The 888 toll - free line and support email ensure clients receive assistance with product selection, assembly guidance, and post - purchase issues. The experienced customer support team is well - trained to handle all inquiries promptly and efficiently.
- Logistics & Accessibility: Based in Chatsworth, CA, the company has established partnerships with reliable shipping providers. This enables it to deliver large furniture items and fireplaces efficiently across the US, minimizing transit delays, especially for bulk or oversized products.
- Transparent Communication: Clear business hours and response protocols help clients plan inquiries. Vanub Inc. values transparency and keeps customers informed throughout the order - to - delivery process, fostering trust and long - term customer relationships.
Operational Commitment
Vanub Inc. has always prioritized quality in both products and service. From the careful sourcing of durable materials such as steel, glass, and engineered wood for furniture and fireplaces to the continuous training of its customer support staff, the company is committed to excellence. By focusing on home essentials that blend practicality and style, Vanub Inc. aims to be the go - to choice for clients seeking to enhance their living spaces with reliable, aesthetically pleasing solutions. As it moves forward, Vanub Inc. plans to continue innovating, expanding its product range, and improving its services to meet the ever - changing needs of its customers.
